OVERVIEW
This website is operated by Love And Excellence LLC (referred to throughout the site as "we," "us," and "our"). Love And Excellence LLC offers this website, including all information, tools, and services available here, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including but not limited to browsers, customers, and contributors of content.

Please read these Terms carefully before using our site. By accessing or using any part of the site, you agree to be bound by them. If you do not agree, please do not access the website or use any of our services.

Any new features or tools added to the current site shall also be subject to these Terms. You can review the most current version of the Terms at any time on this page. We reserve the right to update or change these Terms by posting updates on our site. Your continued use of the site after any changes constitutes acceptance of those changes.

Our site and store are hosted on Squarespace, Teachers Pay Teachers Marketplace, and Membership.io, which provides us with the online platform to deliver our courses, resources, and services.

SECTION 1 - ONLINE TERMS
By using this site, you confirm that you are at least the age of majority in your state or province, or that you have consented for your minor dependents to use this site.

You agree not to use our content or services for any unlawful purpose or violate any laws in your jurisdiction (including copyright laws). You must not transmit any malware, viruses, or harmful code.
Violation of these terms may result in immediate termination of your access to our services.

SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.

You understand that content you provide (excluding credit card info) may be transferred over networks in an unencrypted form. Credit card information is always encrypted during transfer.

You agree not to copy, duplicate, sell, or exploit any part of our services without our written permission.

SECTION 3 - INFORMATION ACCURACY
While we aim to provide helpful, accurate, and empowering information, we are not responsible if information on this site is inaccurate, incomplete, or outdated. It is provided for general purposes only and should not be solely relied on without consulting more accurate sources.

We reserve the right to modify our site content at any time, but we are not obligated to update information regularly. You agree it’s your responsibility to monitor changes.

SECTION 4 - SERVICE MODIFICATIONS & PRICING
Prices for our courses and services may change without notice. We reserve the right to modify or discontinue services at any time without liability.

SECTION 5 - DIGITAL PRODUCTS & SERVICES
Many of our products — including courses, workshops, and downloadable printable materials — are delivered digitally. Please note that there are no refunds on digital products once accessed or downloaded. Please see our full Refund Policy for Digital Courses in each respective course information policy page.

We reserve the right to limit or discontinue offerings at our discretion. All descriptions and pricing are subject to change without notice. We do not guarantee that any particular product will meet your expectations or that any errors will be corrected.

SECTION 6 - BILLING & ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order at our discretion, including orders that appear to be placed by resellers or distributors.

You agree to provide accurate and current billing and account information and to update it as needed so we can complete your transactions and communicate with you.

For details, see our Refund Policy.

SECTION 7 - OPTIONAL TOOLS
We may provide access to third-party tools or platforms, which are provided "as is" without warranties or endorsements. Your use of these tools is at your own discretion and subject to the third-party's terms.

SECTION 8 - THIRD-PARTY LINKS
Our site may include links to third-party websites. We are not responsible for examining or evaluating their content and will not be liable for any harm or damages related to purchases or interactions with third parties. Please review their policies before engaging with them.

SECTION 9 - USER COMMENTS & SUBMISSIONS
If you share comments, testimonials, creative ideas, or feedback with us, you agree that we may use them in various formats without obligation to compensate you or maintain confidentiality.

We may monitor and remove content that we find objectionable or that violates these Terms, but we are not obligated to do so.

Your comments must not violate third-party rights or contain unlawful, abusive, or harmful content. You are solely responsible for your submissions.

SECTION 10 - PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy, which we encourage you to review.

SECTION 11 - ERRORS & OMISSIONS
Occasionally there may be errors or omissions in the information on our site. We reserve the right to correct errors and to change or update information at any time without notice, including after you’ve submitted an order.

SECTION 12- CONTACT INFORMATION

All questions and concerns should be sent to chiarahoyt@loveandexcellencellc.com.