Unlocking Literacy
Terms of Participation & Refund Policy
Terms of Participation and Refund Policy
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Please read carefully. By purchasing this course, you agree to the following terms and conditions.
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Program Overview
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We agree to provide access to the course "Unlocking Literacy: Cultivating Joy, Skills, and Empowerment for Struggling Readers in Elementary & Middle School" (the “Program”). This Program includes digital resources, online lessons, and optional bonus materials, as described at the time of your purchase.
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You will have access to the Program for its stated duration, which includes lifetime access to core materials as long as we continue to offer the Program.
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Fees and Payment
The Program fee must be paid in full or through an authorized payment plan at the time of registration. If you choose a payment plan, you agree to pay all installments as scheduled. Failure to complete payments will result in suspension of access to the Program until payments are resolved.
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Refund Policy
We want you to be satisfied with your purchase. If you find that the Program is not a good fit for you, we offer a 14-day refund policy under the following conditions:
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Refund Requests: Refund requests must be submitted within 14 days of purchase by contacting us at chiarahoyt@loveandexcellencellc.com.
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Proof of Effort: Refunds will only be considered if you can demonstrate that you engaged with the Program materials and implemented the strategies provided. Examples of proof may include completed worksheets or action steps specified in the Program.
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Processing Time: Refunds will be processed promptly once your request and proof of effort are reviewed and approved. Refunds may take up to 10 business days to reflect on your original payment method.
Participant Conduct
This Program is intended for personal use by parents or guardians of struggling readers. You agree to respect the privacy and confidentiality of other participants and to refrain from sharing Program content, materials, or access with others.
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Intellectual Property
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All Program content, including videos, worksheets, and supplementary materials, is proprietary and protected by copyright. You are granted a non-transferable license for personal use only. Redistribution or commercial use of any part of the Program is strictly prohibited.
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Limitations of Liability
We provide this Program "as is" without guarantees of specific results. By participating, you agree that we are not liable for any decisions or actions you take based on the information provided. Your success depends on your individual efforts and circumstances.
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Termination of Access
We reserve the right to terminate your access to the Program without refund if you violate these terms, including sharing materials or engaging in disrespectful behavior within any Program community spaces.
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Contact Information
For any questions or concerns about these terms, please contact us at chiarahoyt@loveandexcellencellc.com
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Last Updated: January 12, 2025